Subscription Terms
Last updated 2026-08-08
These terms govern Zoot subscriptions. They apply in addition to our Terms of Service and Privacy Policy. By subscribing, you authorize Zoot to charge your saved payment method on a recurring schedule of every 4 weeks.
1. What you're agreeing to
Subscribing means you authorize Zoot to ship product and charge your payment method every 4 weeks (13 shipments per year). Your first subscription order is 15% off the one-time price; every order after is 5% off. Shipping is free on every subscription order, regardless of order value.
2. Renewal reminders
Before each charge, we send a renewal reminder email at least 3 days in advance. You can skip the upcoming charge, swap flavors, or cancel directly from the reminder email or your account dashboard.
3. How to cancel (one-click)
You can cancel anytime — no phone calls, no retention waterfall, no "wait, are you sure?" obstacles. One click in your account dashboard cancels future shipments. We send a confirmation email immediately.
This is FTC Click-to-Cancel compliant by design. Cancellation is as easy as signup.
4. Skip, pause, swap
- Skip: postpone a single shipment without canceling.
- Pause: stop all shipments indefinitely; resume when you want.
- Swap flavor: change the recurring SKU (when multiple flavors are live).
5. Pricing and refunds
Subscription pricing is 15% off the one-time price on your first order and 5% off on each order after, applied at the time of each shipment, with free shipping on every subscription order. If we change underlying pricing or discount rates, we notify you at least 30 days before applying the new rate. You can cancel before the change takes effect to avoid the new price.
Cancellation stops future shipments. It does not retroactively refund completed shipments. Completed shipments are subject to our standard returns policy (30-day money back).
6. Auto-renew disclosure (state-specific)
California, New York, Illinois, Vermont, and other state-specific auto-renew disclosures apply. By subscribing you acknowledge that:
- Your subscription auto-renews every 4 weeks until you cancel.
- You authorize recurring charges to your payment method.
- You can cancel anytime via account dashboard or by emailing support@letsgetzooted.com.
- We'll send a renewal reminder before each charge.
7. Failed payments
If a payment fails, we retry once 48 hours later. If the second attempt fails, the subscription is paused and we email you to update the payment method.
8. Contact
Subscription support: support@letsgetzooted.com.